N° 01 · Privacy · 001 / 001

Privacy policy.

This page explains what data the Altitude Real Estate Group public website collects, why, how it is used, and how you can contact us about it. It also covers our California Consumer Privacy Act (CCPA) disclosure and the third-party services we run.

N° 02 · What we collect · 001 / 005

What this site collects.

When you use the contact form, the home valuation form, or the mortgage calculator, we collect the fields you enter (name, email, phone, address, search criteria). We also receive routine technical data common to any web request: IP address, user agent, referrer, and page-view metadata.

N° 03 · How we use it · 002 / 005

How we use what we collect.

Form data goes to Austin and Sarah Lechner directly, so we can reply to you about real estate. We do not sell, trade, or rent the information to anyone, and we do not place it on drip-marketing lists. Technical data is used to operate and improve the site.

N° 04 · Third parties · 003 / 005

Third-party services we run.

We use a small number of third-party services to operate this website. These services see the same routine technical data described above, plus any anonymized interaction data they generate.

  • · Microsoft Clarity. Session-level interaction analytics: page views, click maps, scroll depth, anonymized session replay. Used to understand which parts of the site are usable and which are not. See Microsoft's privacy notice for details.
  • · Identify (identify.id). Visitor-identification pixel, run for the purpose of returning a same-day reply to inbound contact inquiries. Identify and its sub-processors are governed by the Identify privacy policy.
  • · OpenStreetMap and Leaflet. Tile imagery for the office map on the home and contact pages.
  • · Google Fonts. Typography served from Google's font CDN.

N° 05 · CCPA · 004 / 005

CCPA disclosure (California residents).

Under the California Consumer Privacy Act, California residents have specific rights regarding their personal information. You may request to know what personal information we have collected about you, request that we delete it, and request that we not sell or share it. We do not sell personal information for monetary consideration.

To exercise any of these rights, contact us at the legal contact below. We will respond within forty-five days as required by law.

N° 06 · Contact · 005 / 005

Legal contact.

For privacy-related questions, CCPA requests, or any inquiry that is specifically about how this site handles data, use this contact:

Legal
info@16x9.ai
Operator
Altitude Real Estate Group, Asheville, NC

For real estate inquiries please use the regular contact channels: contact.html, (828) 450-7484, or austin@altituderegroup.com.

N° 07 · Updates · 001 / 001

Updates to this policy.

We may update this policy as our services or third-party vendors change. Material changes will be reflected here, and the page footer carries the current year.